PC-Mac PasswordVault
User Manual

HTML Edition: 3.1.0.0
Release date: 11 June 2004

Notices

Operation
  • Introduction
  • Security considerations
  • Choosing a master password
  • Setting up master password recovery
  • Entering your master password
  • Controls on the main window
  • Adding a new service
  • Editing a service
  • Removing a service
  • Exporting service data
  • Importing service data
  • Accessing service information
  • Selecting a background skin
  • Resizing the main window
  • Positioning the main window
  • Backing up your service data
  • PC-Mac PasswordVault2Go special features
  • Using PC-Mac PasswordVault in large organizations
  • Advanced techniques
  • Appendices

    Operation

    Introduction
    This application securely stores your collection of important service access information such as website usernames and passwords, Internet banking account numbers and PINs, and software registration details for quick and convenient access.
    PC-Mac PasswordVault is the desktop version of the software, and is installed in the same way as any other application on your desktop or laptop computer. You launch it in the same way as any other desktop program.

    PC-Mac PasswordVault2Go
    is the portable version of the software, and is installed by copying the
    'PC-Mac PasswordVault2Go' folder onto your USB drive or other portable media (eg. iPod, Zip disk, etc). USB drives are also called USB memory sticks, JetFlash, USB flash drives, flash memory sticks, etc. You launch it by double-clicking the program icon on your USB drive. See the installation notes for further details.

    When you purchase, you get download access to both versions of the software for all computer platforms.



    "I did a lot research in selecting a password program and thought yours was REALLY good. I especially like the memory stick feature."
    -- A. Turley, ME, USA
    "Thanks for an excellent product."

    -- K. Focht, NV, USA
    "This is a great little tool."
    -- B. Wesson, CA, USA
    "This is what I have been waiting for!! I hate Gator!"
    -- C. A. Saunders, NH, USA
    "I love the Mac and I love your utility."
    -- D. Barsocchini, CA, USA

    Security considerations
    PC-Mac PasswordVault was designed from the ground up with security in mind. All your information is protected by highly secure 896-bit double-Blowfish encryption, and the only time this information is in a form which can be easily accessed is when you are running PC-Mac PasswordVault. Even if a hacker manages to access the data file which stores your information, it cannot be read without knowing the master password or by using the master password recovery system.

    Choosing a master password
    When you launch PC-Mac PasswordVault for the first time, an empty Master Password Preferences dialog will be displayed. This dialog is shown below in Figure 1, containing a sample master password and some sample master password recovery clues.


    Figure 1. The Master Password Preferences dialog

    The first step is to choose and enter a master password. Your choice of a good master password is important in ensuring the security of your data. With PC-Mac PasswordVault, the master password is the only password you need to remember, so it is a good idea to make it reasonably long and include some numbers. For example, 'yukonmoose597' is a good master password since it combines two unusual words and includes numbers as well.

    Setting up master password recovery
    'Master Password Recovery' is a powerful and unique feature of PC-Mac PasswordVault, which allows you to recover elegantly if you ever forget your master password. Forgetting a master password is relatively easy to do. This can occur, for example, if you go for a holiday and don't use your master password for a few weeks. Maybe you chose a particularly complex master password and one day you accidently transpose two numbers in the password. Without the master password recovery system built into PC-Mac PasswordVault, you would have lost you data forever!!!

    The master password recovery system works by allowing you to enter a series of personal questions (ie. clues), to which only you know the answers. Any number of clues can be used, so you can make the recovery system at least as secure as the master password itself - the more clues used, the better the security. You should use clues which have very exact, explicit answers, which will never change. For example, 'What was my puppy's name when I was 6?' is a good clue, because it is something you will probably never forget and which very few people would know. An example of a poor clue is, 'Who is my best friend?'. The answer may change over time, thus affecting successful recovery (ie. you may enter what you think is the correct answer, but it may not be what you originally entered).

    Setting up master password recovery is easy and is strongly recommended for all users - if you forget your master password and do not have master password recovery set up, you have permanently lost the data stored inside PC-Mac PasswordVault! On the other hand, if you have set up master password recovery, you just need to answer some simple questions to get back to the main screen. From there, you can re-familiarize yourself with your master password or change it to something else.

    To add a new clue, enter the question in the Question textbox and the answer in the Answer textbox. Then press the Add Clue button to add it to the list.

    To update a clue, select it in the list and it will be placed in the top textboxes. Make any changes you wish and then press the Update Clue button to update the clue in the list. Then press the Save button to save the list of clues.

    To remove a clue, select it in the list and press the Remove Clue button.

    After you have added all the clues you want to add, press the Save button to save the list of clues. To display the Master Password Preferences dialog again, press the Keys button on the main window (see Figure 2 below).

    Controls on the main window
    The expanded form of the main window (shown below in Figure 2) gives you access to all controls. It is like a window from any other typical application, so will move into the background if another application's window is brought forward.

    Help information about a particular control (buttons, popup menus, etc.) will be displayed when you move the mouse cursor over it, so it's a good idea to see what various controls do by reading their help information. This is a quick way to become familar with the basic functions of PC-Mac PasswordVault. For example, on the top right side are the add, edit and remove service buttons, which allow you to manage your service information.

    Note: On the Linux version, the button to display the user manual is not available. To read the user manual, please open the 'User_Manual' folder and double-click the 'contents.html' file.


    Figure 2. The expanded form of the main window

    Use the
    Expand And Contract button (the sideways arrow in the top middle of the window) to minimize and maximize the main window in place (ie. without moving it).

    The contracted form of the main window (shown below in Figure 3, containing a sample 'Hotmail' service) is a great way to make your information easily accessible for any application whilst using the absolute minimum amount of screen area. It floats above all windows of all applications on the screen (on all platform versions, except on MacOS Classic).

    Figure 3. The contracted form of the main window

    Adding a new service
    A service is simply a username, password, web address and other information linked to a service name. For example, you might add a service to PC-Mac PasswordVault called 'Hotmail', with a username of 'mpotter', a password of 'grootburger' and a web address of 'www.hotmail.com'.

    To add a new service, press the green Plus button on the main window to display the Add Service dialog (shown below in Figure 4). Enter the service name, select the service category from the popup menu (or enter a new category name), enter the username, password and web address (if applicable). You can also add additional notes, if required. You can change the type of service using the 'Username' and 'Password' title popup menus. For example, if you are entering Internet banking information, you might select 'Account No' and 'PIN' from these title popup menus.

    When the information is complete, press the Save button to save the information - the service will now be added to the service selection popup menu on the main window, and the Add Service dialog will be cleared (ready for you to enter information for a new service). This automatic clearing after saving makes it easier and faster to enter a list of services.

    To return to the main window, press the Cancel button.


    Figure 4. The Add Service dialog

    Editing a service
    To edit an existing service, first select it from the service selection popup menu on the main window. Then press the orange Asterix button to display the Edit Service dialog (shown below in Figure 5). Make any necessary changes and then press the Update button. You will be returned to the main window immediately.


    Figure 5. The Edit Service dialog

    Every time you update service information (ie. using the Edit Service dialog), such as changing the password or adding a web address, a time/date stamp is made on the service data. If you subsequently import this newer service data on another computer, it will replace any existing older service data stored under the same service name. In this way, you can easily synchronize the service data on a number of computers. This is especially useful on a home or office network.

    Removing a service
    To remove an existing service, first select it from the service selection popup menu on the main window. Then press the red Cross button to remove it. The Remove Service Confirmation alert shown in Figure 6 below will be displayed. Confirm the removal and the service will be deleted from the service selection popup menu.

    Figure 6. The Remove Service Confirmation alert

    Note: If you are using PC-Mac PasswordVault on your desktop computer and PC-Mac PasswordVault2Go on a USB drive and have Auto-Sync To Desktop enabled on PC-Mac PasswordVault2Go, remove the service when running PC-Mac PasswordVault2Go first and then remove the service when running PC-Mac PasswordVault. Otherwise, the removed service will be copied back automatically next time you launch PC-Mac PasswordVault2Go. Alternatively, you should disable Auto-Sync To Desktop on PC-Mac PasswordVault2Go.

    Accessing service information
    Select a category from the service category popup menu (on the top left side of the main window - see Figure 7 below) to see a list of services (sorted alphabetically) in this category. Then select the service from the service selection popup menu at the top centre of the window. The username, password and notes for this service will be displayed on the main window.

    If you want all services to be listed in the service selection popup menu, select 'All' from the service category popup menu.


    Figure 7. The main window with a service selected and displayed

    If there is a web address set for this service, you can press the Go To Web Address button (on the top left side) and your web browser will immediately load in the correct web page from the Internet. If no web address is set, this button will not be visible.

    You can either press the Copy Username To Clipboard button or Copy Password to Clipboard button to copy the respective information into the clipboard, ready to paste in where required on the web page, or manually type in the username and password where required for the service (ie. in textboxes on a web page requesting your username and password).

    You can also copy text into the clipboard from the additional notes area, if required.

    General Preferences
    The General Preference dialog (see Figure 8 below) is displayed when you select 'Preferences...' from the menu or press the General Preferences button on the main window.


    Figure 8. The General Prefences dialog

    Skins are used for the backdrop of the main window, allowing you to personalize PC-Mac PasswordVault to your taste. To choose a skin, simply select it the Skin popup menu - the main window backdrop will update immediately with the new skin.

    Check the Master Passwords checkbox to have passwords on the main window replaced by asterixes. This prevents others from seeing your passwords if you have the main window expanded.

    The auto-lock time is the time (in seconds) from the last activity before the automatic lock is activated, and can be set by entering a number between 20 and 1800 (ie. 1800 seconds = 30 minutes) in the textbox. Enter '0' to disable the auto-lock function. You can also lock PC-Mac PasswordVault manually by pressing the Lock button on the main window.

    To rename a service category, select it from the popup menu and it's name will be entered in the textbox. Change the category name in the textbox and then press the Rename button to rename the category to the new name entered.

    Positioning the main window
    It is recommended that the main PC-Mac PasswordVault be contracted and placed on the top right-hand-side of the screen. In this way, you can easily access the service selection popup menu as well as the copy-to-clipboard buttons, whilst requiring very little screen area.

    Entering your master password
    When you launch PC-Mac PasswordVault (and have set a master password), you will see the dialog in Figure 9 displayed. If master password recovery has been set up, the Recovery button (the Key) will also be visible. If the Recovery button is not visible, it means that master password recovery has not been set up and is not available.

    Figure 9. The Enter Master Password dialog

    Enter your master password and press the Enter button to display the main PC-Mac PasswordVault window. If you get the master password wrong, you can try again. If you have forgotten your master password, press the Recovery button to begin master password recovery. The dialog shown in Figure 10 will then be displayed.


    Figure 10. The Recover Master Password dialog

    Simply enter the answer to each question in the Answer textbox and press the Next >> button. After you have worked through the series of questions and answers, the main window will be displayed. If you can't remember the answer to a particular question, think about it for a while before trying again. If you cannot remember either the master password or the answers to the questions for master password recovery, you cannot access the service information stored inside PC-Mac PasswordVault.

    If you can't recover, you should quit PC-Mac PasswordVault and move the 'Prefs.txt' file (in the PC-Mac PasswordVault preferences folder - see the FAQ) to a safe place on your hard disk (such as a backup folder) and then run PC-Mac PasswordVault again. Your master password will now be cleared, in addition to your previous service information. The 'Prefs.txt' file contains your master password, master password recovery information and service data.

    If you have previously backed up your service data using the export function in PC-Mac PasswordVault (possibly in PV tab-text file format, a clear text format without a master password), you can import this data file and your service data will be recovered.

    Exporting service data
    To export your service data, press the
    Export button on the main window or select 'Export...' from the File menu, and the Export dialog will be displayed (see Figure 11 below). Use the File Format popup menu to select the format of the file you want to export. You can export data in either encrypted PV data format, or in several clear (unencrypted) tab-text formats (ie. tab characters delimit the various fields in each service record).


    Figure 11. The Export dialog (PV data file format)

    When exporting in PC-Mac PasswordVault (PV data) format, the exported file is encrypted and is thus safe to store anywhere. You can choose which categories you want to include in the exported file, and you can also change the master password stored with the data. If the master password you include is different to your normal master password, your master password recovery clues will be excluded from the exported file. See Using PC-Mac PasswordVault in large organizations for further information about using this feature.

    When exporting in PC-Mac PasswordVault (tab-text) format (see Figure 12 below), the service data is exported in clear tab-text format with the field order displayed in the Fields Included listbox. This file format is compatible to version 2.x of PC-Mac PasswordVault and is basically provided for legacy compatibility to the older version. It is recommended that you use the PV data file format described above, as it provides protection from hackers via its strong encryption.


    Figure 12. The Export dialog (PV tab-text file format)

    When exporting in PC-Mac PasswordWallet (tab-text) format (see Figure 13 below), the service data is exported in clear tab-text format with the field order displayed in the Fields Included listbox. This file format is compatible to 'PasswordWallet', a program available to users of MacOS.


    Figure 13. The Export dialog (PW tab-text file format)

    When exporting in Printable (text file) format (see Figure 14 below), the service data is exported in a clear text format with the field order displayed in the Fields Included listbox. This text file can then be printed off on your printer and filed as a hardcopy reference of your password information.


    Figure 14. The Export dialog (Printable tab-text file format)

    When exporting in Custom (tab-text) format (see Figure 15 below), you can select which fields to include in the exported file, as well as the order of the fields. This allows you to export your data in any format you like. This option is for advanced users only.


    Figure 15. The Export dialog (Custom tab-text format)

    Note: Please keep in mind that files exported in tab-text format are unencrypted, and they should be deleted immediately after you have backed up the text file, printed out your service data (by opening the text file in a word processor and then subsequently printing it), or transferred and imported the text file to another computer. This will ensure maximum protection of your service data from hackers.

    Importing service data
    To import a service data file, press the Import button on the main window or select 'Import...' from the File menu. The dialog shown in Figure 16 below will be displayed. Use the File Format popup menu to select the format of the file you want to import. You can import data in either encrypted PV data format, or in several clear (unencrypted) tab-text formats (ie. tab characters delimit the various fields in each service record).


    Figure 16. The Import dialog (PV data file format)

    When importing in PC-Mac PasswordVault (PV data) format, enter the master password of the file you wish to import and then press the Import button to select the file to be imported. If the master password you entered matches the master password in the file, the data will be imported and a message will be displayed showing how many services were updated and added.

    When importing in PC-Mac PasswordVault (tab-text) format (see Figure 17 below), the service data is imported in clear tab-text format with the field order displayed in the Fields Included listbox. This file format is compatible to version 2.x of PC-Mac PasswordVault and is basically provided for legacy compatibility to the older version. It is recommended that you use the PV data file format described above, as it provides protection from hackers via its strong encryption.


    Figure 17. The Import dialog (PV tab-text file format)

    When importing in PC-Mac PasswordWallet (tab-text) format (see Figure 18 below), the service data is imported in clear tab-text format with the field order displayed in the Fields Included listbox. This file format is compatible to 'PasswordWallet', a program available to users of MacOS.


    Figure 18. The Import dialog (PW tab-text file format)

    When exporting in Custom (tab-text) format (see Figure 19 below), you can select which fields to include in the imported file, as well as the order of the fields. This allows you to import your data in any format you like. This option is for advanced users only.


    Figure 19. The Import dialog (Custom tab-text format)

    Backing up your service data
    It is strongly recommended that you backup your service data regularly (at least once per week). Do this by pressing the Export button on the main window to display the Export dialog, selecting PC-Mac PasswordVault (PV data) from the popup menu and pressing the Export button. You can save this file onto backup media such as zip disk, burnable CD, a networked hard disk, or other storage. Avoid floppy disks, unless you are desperate - they have very limited capacity and are unreliable.

    PC-Mac PasswordVault2Go special features
    This special portable version of
    PC-Mac PasswordVault is designed to run on USB drives, Zip drives, iPods, etc. For example, university students can use PC-Mac PasswordVault2Go to store their password collections securely on a USB drive and plug it into whichever computer they are given access to at their university. Data is always secure, since it is protected by very strong 896-bit double-Blowfish encryption.

    World travellers can use
    PC-Mac PasswordVault2Go to securely carry their Internet password collections with them on their journey, accessing the Internet at any Internet cafe, and even backup their service data files by emailing it to themselves using any web-based email system (eg. Yahoo, Hotmail, etc). Data is always secure, since it is protected by very strong 896-bit double-Blowfish encryption.

    The preferences of PC-Mac PasswordVault2Go are stored in the 'Prefs.txt' file in the 'Data' folder inside the PC-Mac PasswordVault2Go folder, so they move along with the application itself. It's a very good idea to backup your data regularly, to prevent the loss of this critical file - see Backing up your service data for more information.

    Alternatively, you can auto-sync your service data by installing and using the desktop version of
    PC-Mac PasswordVault. See Auto-synchronizing service data for further details.


    Installation
    T
    he 'pc-mac_passwordvault2go.zip' archive contains the 'PC-Mac PasswordVault2Go' folder. During the installation procedure outlined below, this folder will be copied onto your USB drive or other portable media (eg. iPod, Zip disk, etc). USB drives are also called USB memory sticks, JetFlash, USB flash drives, flash memory sticks, etc.

    Note: It is recommended that you format your USB drive in FAT32 format on Windows so that it is compatible to the Windows, MacOS and Linux platforms.


    To install
    PC-Mac PasswordVault2Go under Windows, open the 'pc-mac_passwordvault2go.zip' archive using Winzip (available from www.winzip.com), press the 'Extract' button and select your USB drive as the destination. The MacOS X and MacOS Classic versions of the PC-Mac PasswordVault2Go program will remain in MacBinary format (denoted with the '.bin' extension), and can be converted from MacBinary on a Macintosh computer using StuffIt Expander (available from www.aladdinsys.com).

    To install PC-Mac PasswordVault2Go under MacOS X or MacOS Classic, drag and drop the 'pc-mac_passwordvault2go.zip' archive onto StuffIt Expander (available from www.aladdinsys.com). Then copy the resulting 'PC-Mac PasswordVault2Go' folder onto your USB drive.

    To install PC-Mac PasswordVault2Go Lite under Linux, open the 'pc-mac_passwordvault2golite.zip' archive (with 'File Roller' or equivalent) and extract the folder to your USB drive (on Red Hat Linux, you can simply double-click a zip archive and 'File Roller' will open the archive). The 'PC-Mac_PasswordVault_Lin' application must then be set as 'Executable'.

    All platform versions are included in the 'pc-mac_passwordvault2golite.zip' archive, so when you look at the files under Windows, you may see a number of special Macintosh files (the MacOS applications, some files with dot prefixes, etc). On MacOS, you will see the Macintosh applications, as well as the Windows '.exe' file. On Linux, you will see all the Windows and Macintosh applications.

    To reduce the space used by PC-Mac PasswordVault2Go on your USB drive, you can delete one or all of the following items:

    1) Delete the 'User_Manual' folder (however, you then won't be able to display and read the user manual)
    2) Delete the executable program files for platforms you don't need (
    you then won't be able to use PC-Mac PasswordVault2Go on all platforms) eg. if you only need to run on Windows, remove all files and folders except 'PC-Mac_PasswordVault2Go.exe' and the 'Data' folder.

    Running
    PC-Mac PasswordVault2Go
    Launch PC-Mac PasswordVault2Go by double-clicking the correct program icon for your operating system on the USB drive. On Windows, the program is called 'PC-Mac_PasswordVault2Go.exe'. On MacOS X, the program is called 'PC-Mac PasswordVault2Go X'. On MacOS Classic, the program is called 'PC-Mac PasswordVault2Go'. On Linux, the program is called 'PC-Mac_PasswordVault2Go_Lin'.

    Special notes for Linux users:
    A) The
    'PC-Mac_PasswordVault2Go_Lin' application must be set as 'Executable'. You can do this in Red Hat Linux by right-clicking the application, selecting 'Properties' and checking the 'Execute' checkbox in the 'Permissions' panel.
    B) If you are simply double-clicking the application to run it, make sure the path and application name do not have any spaces in it. Spaces in the file path may prevent it from running correctly.
    C) If you haven't mounted your USB drive before, the following information should assist you (though some specific instructions may be different for your particular distribution of Linux and how your hard disks are configured).
    In newer versions of some Linux distributions, some of these steps may be automated.
    1. Log in as 'root'.
    2. Create a directory called 'usbhd' in the 'mnt' directory by entering 'mkdir /mnt/usbhd' in the terminal.
    3. Insert your USB flash drive and enter 'mount -t auto /dev/sda /mnt/usbhd' in the terminal. This should mount your USB flash drive and make it available for use - the files on the USB drive can be found at '/mnt/usbhd'.
    4. Run the 'PC-Mac_PasswordVault2Go_Lin' application.
    5. To unmount your USB drive after quitting 'PC-Mac_PasswordVault2Go_Lin', enter 'umount /mnt/usbhd' in the terminal. Then you should be able to safely remove your USB drive.
    6. For information about mounted disks, enter 'fdisk -l' in the terminal.
    7. For information about your system in general, enter 'dmesg' in the terminal.
    8. Some useful additional information is available at http://ldots.org/prodrive/
    When you run PC-Mac PasswordVault2Go for the first time and a desktop installation of PC-Mac PasswordVault is detected, the Desktop Installation Detected dialog will be displayed (shown in Figure 20 below). If you enter the correct master password for the desktop installation, your preferences will be copied across to PC-Mac PasswordVault2Go.



    Figure 20. The Desktop Installation Detected dialog

    Auto-synchronizing service data
    You can also choose to auto-sync to the desktop installation when you launch
    PC-Mac PasswordVault2Go by checking the Auto-Sync To Desktop checkbox. This checkbox is replicated in the
    General Preferences dialog of the PC-Mac PasswordVault2Go version (see Figure 21 below). The portable and desktop versions of PC-Mac PasswordVault are automatically synchronized when PC-Mac PasswordVault2Go is launched, if the Auto-Sync to Desktop checkbox is checked and the master passwords of both versions match.

    The auto-synchronization function also gives you a very convenient way to synchronize data across multiple computers, simply by plugging a USB drive containing PC-Mac PasswordVault2Go into each machine in turn and then running it. For example, many users have a laptop computer and a home desktop computer and can now keep password collections on both machines synchronized easily using a USB drive.


    Figure 21. The General Preferences dialog (2Go)

    The auto-synchronization function also provides the benefit of automatically backing up your service data by storing copies of it on a portable medium (such as a USB drive) as well as your desktop computer. If either store gets corrupted or lost, you can always obtain a copy of the data from the backup.

    Limitations of this version
    PC-Mac PasswordVault2Go supports only a subset of the import and export functions of the desktop version. The buttons on the main window used for importing and exporting are not available, and you need to import and export by selecting menu items on the File menu. Only the PC-Mac PasswordVault (PV data) encrypted file format is supported on PC-Mac PasswordVault2Go.

    To minimize the storage space required on your USB drive, PC-Mac PasswordVault2Go does not include additional skins. It contains only the default 'Brushed Platinum' skin.

    Using PC-Mac PasswordVault in large organizations
    There are a number of techniques which can assist you in getting the most from a site license of PC-Mac PasswordVault in your organization.

    Distributing
    the PC-Mac PasswordVault software to your users
    Site licensees can distribute
    PC-Mac PasswordVault by placing it on internal file servers for internal access within the organization, or including it on a user CDROM. For example, many universities now provide both new and returning students with a CDROM (usually when they enrol) which contains a range of useful software. This CDROM is designed to assist them in getting the most from their use of campus IT facilities.

    The terms for software distribution of the Standard Edition under a site license:

    PC-Mac PasswordVault2Go (the portable version) can be distributed to all users for operation on portable media, such as USB drives, iPods, Zip disks, etc. For example, at a university, students and staff might use PC-Mac PasswordVault2Go on USB drives, and obtain it by downloading it from an internal university server accessible to both students and staff.

    PC-Mac PasswordVault (the desktop version) can be used only on computers which are owned or operated by the organization which has purchased the site license. For example, at a university, staff can use PC-Mac PasswordVault on their university desktop and laptop computers,  and might obtain it by downloading it from an internal university server accessible only to staff. Students would be required to purchase a Standard Edition license to use it on their own laptops and home computers, etc., or they could use the free Lite Edition without restriction.

    D
    istributing and updating organization-specific password collections
    The best approach is for the administrator of the password collection to create a unique service category and then add/update service data (username/passwords) to this category using a unique service name prefix.

    For example, the administrator at a university might create a category called 'Admin - Faculty of Arts' and then use the 'FOA-' prefix for all services included in this category eg. 'FOA-Wireless Access', 'FOA-Web Lectures', 'FOA-Tea Room Access Code'.

    Periodically (maybe every month), the administrator would then export the
    'Admin - Faculty of Arts' category (using a master password known to users) as a PC-Mac PasswordVault (PV data) encrypted file and place it on an internal web server. The data in this file would always be secure, since it is protected by very strong 896-bit double-Blowfish encryption. Users could then download this file and import it into their USB drive copy of PC-Mac PasswordVault2Go, thereby updating their existing service data and adding any new services.

    When users wish to get information about a service, they would simply select the
    'Admin - Faculty of Arts' category and all the latest service information from the administrator's password collection would be accessible.

    In smaller organizations or organizations with users in remote locations, the updated password collection file could be emailed directly to the user as an email attachment.
    The data in this file would always be secure, since it is protected by very strong 896-bit double-Blowfish encryption. Users could then import the file into their USB drive copy of PC-Mac PasswordVault2Go, thereby updating their existing service data and adding any new services.

    Technical support
    Site licensees can designate up to 2 technical support officers per site to which we will provide technical support.
    These technical support officers need to handle all their user's technical support questions regarding PC-Mac PasswordVault. We will, under no circumstances, provide technical support directly to end users operating under a site licence.

    Custom versions
    We can build you a customized version of
    PC-Mac PasswordVault to tailor it to your organization. This includes:

    Please email us at service@lavasoftware.com for a price quote on a customized version of PC-Mac PasswordVault for your organization.

    Advanced techniques
    Some users like to store their service data on encrypted disk images, rather than in their operating system preferences folder.

    To do this, run PC-Mac PasswordVault as usual and then export your data to a PC-Mac PasswordVault (PV data) encrypted file and place it on the encrypted disk image. Then quit PC-Mac PasswordVault.

    To use this exported file as your main password collection, simply double-click it and
    PC-Mac PasswordVault will launch and use that data for all its operations. If you subsequently update or add services, the data in this file will be updated. Your other preferences, such as main window position, master password, master password recovery system clues, etc. are also stored in this file. In this way, you can create and use as many unique password collections as you wish and store them wherever you like.